Privacy Policy
Introduction
At PlayerGrid, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, who may have access to it, how long we retain it, and what rights you have regarding your personal data.
PlayerGrid is a football platform that allows players to create profiles and enables registered clubs, coaches, scouts, and agents to discover and evaluate players.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updates will be published on this page together with a revised "Last updated" date.
Information We Collect
We collect information that you provide when creating an account, creating or updating a player profile, communicating with us, or using the Platform.
Depending on how you use PlayerGrid, this may include:
Account information
- Name or username
- Email address
- Password
Player profile information
- Date of birth and age
- Current country and city
- Height
- Preferred foot
- Playing position(s)
- Current club
- League and playing level
- Player category
- Languages
- Player summary
- Football experience, achievements, and other information you choose to provide
Media and external content
- Profile picture
- Highlight videos or other images you choose to upload
- Links to external statistics, profiles, or other football-related websites that you choose to provide
You are responsible for ensuring that the information and content you provide is accurate and that you have the right to upload or share any content you submit.
Not all information is mandatory. You choose which optional information to include in your profile.
How We Use Your Information
We use personal data for the following purposes:
- To create and manage your PlayerGrid account
- To create and display your player profile to eligible registered users
- To allow clubs, coaches, scouts, and agents to search for players based on relevant football-related criteria
- To provide profile discovery and player search functionality
- To provide account-related services and features
- To process subscription payments and manage memberships
- To communicate with you regarding your account, purchases, support requests, and the Platform
- To send important service announcements, updates, and information about changes to the Platform
- To understand how visitors use the Platform and improve its functionality and user experience
- To detect, prevent, and address technical, security, or fraudulent activity
- To comply with applicable legal and regulatory obligations
PlayerGrid may use automated search and filtering functionality to help registered clubs, coaches, scouts, and agents identify players based on criteria such as position, playing level, location, age, and other profile information.
Who Can See Your Information
Player profiles are not publicly accessible to visitors who are not logged in.
Your player profile and the information you choose to make available on it may be viewed by registered and logged-in users belonging to eligible categories, including clubs, coaches, scouts, and agents.
These users may be able to search and filter player profiles based on information provided by players.
If you choose to include contact information or external contact methods in your profile, such as an email address, telephone number, or social media account, that information may be visible to eligible registered users.
Coaches, scouts, clubs, and agents cannot send messages directly through PlayerGrid unless such functionality is specifically provided by the Platform. They may instead use contact information that you have chosen to display.
We do not sell, rent, or trade your personal data.
Profile Views and Activity
PlayerGrid may record when an eligible registered user views your player profile.
Players may see an indication in their dashboard that their profile has been viewed by an eligible user, such as a club, coach, scout, or agent.
PlayerGrid does not currently provide players with the identity of the individual user who viewed their profile. The information is used to provide the profile activity feature and improve the Platform.
Payment Information
Subscription payments on PlayerGrid are processed by Stripe, a third-party payment service provider.
PlayerGrid does not store your full credit card number, CVV, or other complete payment credentials on its own servers.
Stripe processes payment and billing information in accordance with its own privacy practices and policies.
For more information, please review Stripe's privacy policy at stripe.com/privacy.
Cookies and Similar Technologies
PlayerGrid uses cookies and similar technologies to operate the Platform, remember certain preferences, understand how the website is used, and provide certain functionality.
Cookies may be divided into different categories, including:
Functional cookies
These cookies are necessary for certain parts of the Platform to function correctly. They may support functionality such as authentication, session management, security, and other essential website functions.
Preference cookies
These cookies may be used to remember choices or preferences made by visitors and users.
Analytics cookies
PlayerGrid uses Google Analytics to understand how visitors interact with the website, such as which pages are visited and how the Platform is used. Analytics information helps us understand website performance and improve the service.
Analytics cookies are subject to the visitor's consent where required by applicable law.
Marketing cookies
PlayerGrid may use marketing-related technologies in the future. Where consent is required, such technologies will only be activated after the appropriate consent has been provided.
PlayerGrid uses a consent management system to allow visitors to accept, reject, or manage non-essential cookies.
You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.
Embedded Videos and Third-Party Content
PlayerGrid allows players to add links to football-related videos and other external content to their profiles.
Some videos may be embedded directly into PlayerGrid pages using third-party services such as YouTube.
When third-party content is embedded or accessed, the relevant third-party provider may process information about your interaction with that content and may use cookies or similar technologies according to its own privacy policy.
Where applicable, PlayerGrid's cookie consent system is used to manage non-essential third-party technologies before they are activated.
We recommend reviewing the privacy policies of third-party services when interacting with their content.
Communications and Direct Marketing
PlayerGrid may communicate with existing users regarding their accounts, subscriptions, purchases, support requests, service updates, security matters, and other information directly related to the Platform.
We may also contact prospective users about PlayerGrid and its services, including invitations or information about the Platform, where permitted under applicable law.
Marketing communications may be sent by email.
Where applicable, you may opt out of marketing communications by following the unsubscribe instructions included in the relevant communication or by contacting us.
Opting out of marketing communications does not prevent us from sending essential transactional, account, security, or service-related communications.
Data Ownership and User Content
You retain ownership of the personal content and materials that you upload to PlayerGrid, including photographs, videos, written information, and other profile content.
By uploading content to PlayerGrid, you grant PlayerGrid the permission necessary to host, store, display, and process that content for the purpose of providing the Platform and its features.
PlayerGrid will not use your uploaded content for unrelated marketing or promotional purposes without obtaining appropriate permission where required.
Third-Party Services and Links
PlayerGrid uses certain third-party services to provide and operate parts of the Platform. These may include services such as:
- Stripe for payment processing
- Google Analytics for website analytics
- YouTube or other video providers for embedded content
- Hosting and technical infrastructure providers required to operate the Platform
These providers may process personal data on our behalf or independently in accordance with their own policies and applicable law.
The Platform may also contain links to external websites, including club websites, social media profiles, statistics websites, and other football-related resources.
PlayerGrid is not responsible for the privacy practices, security, or content of external websites.
Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.
Your PlayerGrid account is protected using your login credentials. You are responsible for keeping your password confidential and should not share your login credentials with other people.
However, no internet-based service can guarantee absolute security.
Children's Privacy
PlayerGrid is intended primarily for users aged 18 and older.
Users under the age of 18 must have permission from a parent or legal guardian to create an account and use the Platform.
If we become aware that a user under 18 has created an account without the required parental or guardian permission, we may take appropriate steps, including deleting the account and associated personal data where appropriate.
We do not knowingly collect personal data from children under 13 without appropriate legal authorization or parental consent where required by law.
International Data Transfers
PlayerGrid may be accessed by users around the world, and some service providers used by the Platform may process or store information outside your country of residence.
Where personal data is transferred outside the European Economic Area (EEA), we will take appropriate measures to ensure that the transfer is conducted in accordance with applicable data protection law.
Where required, this may include the use of appropriate safeguards such as Standard Contractual Clauses.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal data, including:
Access
You may request a copy of the personal data we hold about you.
Correction
You may request that inaccurate or incomplete information be corrected.
Deletion
You may request deletion of your account and personal data, subject to applicable legal obligations.
Data portability
You may have the right to receive certain personal data in a structured, commonly used, and machine-readable format.
Restriction
You may request that processing of your personal data be restricted in certain circumstances.
Objection
You may object to certain types of processing, including certain forms of direct marketing.
Withdrawal of consent
Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details below. We will respond within the timeframe required by applicable law.
Data Retention
We retain personal data for as long as reasonably necessary to provide the Platform, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
If you delete your PlayerGrid account, we will generally remove or anonymize your profile and associated personal data within a reasonable period, subject to legal, security, technical, or legitimate business requirements.
Some information may remain in backups for a limited period before being securely deleted or overwritten.
Payment, subscription, and transaction records may be retained for as long as required by applicable accounting, tax, financial, or legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, data processing practices, or legal obligations change.
When we make material changes, we may provide additional notice where appropriate.
The latest version of this Privacy Policy will always be available on this page, together with the date on which it was last updated.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: contact@playergrid.pro